Payment Policy

Thank you for choosing to shop with us. This Payment Policy outlines the payment methods, payment processing procedures, and payment-related information applicable to purchases made through our online store.

Accepted Payment Methods

The following payment methods are currently accepted where available at checkout:

Visa
Mastercard
Maestro
American Express
Discover
Diners Club
Apple Pay
Google Pay
PayPal
Shop Pay

Payments are processed through the payment options presented at checkout, with payment processing supported by Stripe and applicable payment services.

Payment Confirmation

After a payment has been successfully completed, an order confirmation will be sent to the email address entered during checkout.

If you complete a purchase but do not receive an order confirmation, please contact our customer support team.

Payment Verification

Certain orders may require additional verification before processing. If further information is needed, we may contact you through the contact details provided with your order.

Order Processing

Orders are processed following successful confirmation of payment.

Order Cut-Off Time: 5:00 PM Central Time, Monday - Friday
Standard Processing Time: 1–3 business days

Orders submitted after the daily cut-off time will be processed on the next business day.

Pricing and Currency

Product prices displayed on our website are shown in U.S. Dollars (USD), unless otherwise specified.

The applicable purchase price is the amount displayed at checkout at the time the order is placed.

Failed or Declined Payments

If your payment is declined or cannot be completed, please check the payment details entered and attempt the payment again.

If the issue continues, you may contact your payment provider or our customer support team for further assistance.

An order will not be processed until the required payment has been successfully completed.

Shipping, Returns and Refunds

Details concerning shipping, delivery times, returns, cancellations, and refunds are outlined in their respective store policies. Customers are encouraged to review the applicable policies before completing a purchase.

Contact Information

Trade Name: Nova Trader
Legal Entity: Nova Trader LLC
Registration Number: 20261927599

Business Address:
1500 N GRANT STE 5490
DENVER CO 80203
US

Website: novatrader.Shop

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM Central Time